According to Prophet Muhammad S.A.W ﷺ Sunnah:  Our policy lasts 15 days.

If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you received an item that is damaged or faulty, we will happily replace 😀 the item at no additional cost to you. 

⌛Please contact us within 48 hours after receiving your package

We can only offer you a return at no additional cost if it falls under below criteria:

• Items are faulty – damaged/broken or soiled upon arrival.
• We do not accept returns or refunds if customer changes their mind after receiving their order(s).
• Please contact our Customer Support team (Contact Us Page) to start the return process.

Please include the following information:

• Order number
• Proof of purchase
• Video or photo of the faulty product (if applicable)
• Complete delivery address
• Contact telephone number

In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.

There are certain situations where only partial refunds are granted (if applicable):

• Any item not in its original condition is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to the given payment method, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at 

Cancellation Policy

If you think you have entered the wrong address, you need to contact us immediately in order to correct the mistake. Can I cancel my order(s)? Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. We do not accept cancellation of orders outside the 24 hours window and/or because of the Standard Shipping reason. All refunds will be processed within 24-48 hours before the fund reflects on the customer’s bank account. Please do not send your purchase back to the manufacturer.

Send us an email stating your concern and attach a picture of the item(s) showing the size tag and its original packaging within 48 hours upon receipt of the order get a replacement or refund. Note: Our team will inspect/verify the photo(s) before we issue out a replacement. Returned items must be in original packaging, including any accessories, manuals, and documentation.